SDHI was founded in 1988 as one of the first hospitality training institutions in San Diego.
Our Mission is to assist industry employers with their staffing needs, diversify the workplace, and make viable employment opportunities available to qualified individuals to enter the hospitality field.
Our vocational training is passionately dedicated to providing the highest standard of
education to all students in preparation for careers in the hospitality industry in San Diego and San Diego county. Our faculty members combine excellent teaching skills and extensive executive-level industry experience.
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Industry recruiters view the SDHI certificates as identifying a proficient employment candidate. Each year, our students are hired by more than 100 hospitality and tourism companies. SDHI students gain a deeper and broader understanding of the potential career growth the hospitality/tourism industry.
One of the most important values a new employee can bring to their organization is a passion for understanding the customer and the process. This is exactly what San Diego Hospitality Institute has been instilling in our graduates for the last 30 years. Our students are trained to convey the energy of your business in a memorable and consistent fashion.
Our Certificate Programs combine practical experience with classroom theory to assist the student to gain the understanding, skills, and techniques needed to qualify for job opportunities, and to achieve his or her career goals in the hospitality/tourism industry. |
San Diego Hospitality Institute (SDHI) formerly known as Project Employment Plus, trains individuals for employment in the hotels and restaurants. Students gain the skills they need for a successful career in the hospitality industry, while employers gain valuable employees.
Founded in 1988 as one of the first hospitality training institutions in San Diego, SDHI is passionately dedicated to providing the highest standard of education to all students in preparation for employment in the hospitality industry.
At SDHI, students are given the opportunity to increase their knowledge, refine their skills, learn self-discipline, grow in confidence, and develop a professional attitude. Our students have what it takes to meet the employer's expectations in the hospitality industry.
SDHI’s training consists of 280 hours of hands-on classroom and lab work in a simulated work environment, and tours of restaurants and hotels. Training also includes study books, resume writing, and placement assistance.
SDHI works with a number of programs to assist veterans, individuals who are unemployed or underemployed, disabled, or who are CalWORKs participants receive financial aid for their training.
Our Mission is to assist industry employers with their staffing needs, diversify the workplace, and make viable employment opportunities available to qualified individuals to enter the hospitality field. Our graduates work in some of the finest hotels and restaurants in San Diego.
SDHI provides training for hotels and restaurants. Hotel Front Office includes: Front desk agents, reservationists, PBX operators, night auditor, concierge, and bell persons. Our students seeking to enter the food service industry are trained in food and beverage serving techniques, salesmanship, effective communication, customer service, and health and safety procedures in food service.
SDHI is an active member of the San Diego County Hotel- Motel Association. Many of the members of the association are long time partners, with some of our graduates now in management positions.
With a career in hospitality, the world is open to you. Even working aboard a luxury cruise ship or overseeing a casino. You're not daydreaming. It is a career of possibilities, and it all begins with your training.
SDHI has an ongoing recruitment effort for individuals who are unemployed or underemployed, veterans or dependents, on disability, or are CalWORKs participants. Individuals in any of these categories as well as individuals simply wishing to change careers should visit our office.
San Diego Hospitality Institute requires each candidate to furnish proof of qualifications within thirty (30) days of his/her program start date
To be considered for acceptance at the Institute, you must complete the following steps:
- Complete the Application Form and submit proof of qualification
- Schedule a personal interview and tour of the Institute
- Provide all documents requested
Student Financing Options
The School is an active partner in helping you reach your professional goals. Our Student Finance Department is set up to help you find the right financing options for your education. Financial aid is available for those who qualify.
The School offers both federal and state financial aid to the eligible student. To apply for financial assistance, students need to file a financial assistant application at the time of enrollment. As a part of the enrollment process, each student will meet with a Student Financial Advisor following application for admission to the Academy.
10 weeks training course
(280 hours)
SDHI’s training consists of 280 hours of hands-on classroom and lab work in a simulated work environment, as well s tours of hotels and restaurants. Training also includes study books, resume preparation, employment search and interview techniques, and job placement assistance.
Students receive Certification of Completion issued by the Hospitality Educational Institute, Lansing Michigan upon successfully completing and graduating the course.
Class descriptions
Front Office Operations #F AO1
This Workshop covers front office procedures that are standard for the Hotel Industry. Classroom and lab training include: Reservations, guests registration and check in, posting of guestroom and incidental charges, and guest check out paying by cash or credit card. Training also includes instructions on the night audit, up selling, and revenue management. This Workshop introduces students to front office technology, and prepares them for an entry level position in the front office at any hotel.
Private Branch Exchange (PBX) #PB02
Students are instructed in the use of switchboard equipment to screen and direct incoming calls, take messages, and assist with outgoing calls for hotel guests, and employees. Classes focus on developing communication skills including listening recording messages correctly, being courteous, and customer service.
Reservations #RE03
Instruct students on how to make and maintain reservation records for individuals or group either by computer or manually. Students learn the different methods of confirming reservations with guests i.e.; fax, e-mail, and postal services. Students become familiar and central reservation system, housing bureaus, and types of reservations including local or city wide conventions. Students learn about pre-registration activities for groups or VIP reservations.
Bell staff #BL04
This workshop introduces students to the duties and responsibilities of a bell person. Training includes effective communication Guest Security; courteous services, safe lifting and handling of luggage. Students are also instructed in safe driving habits.
Prerequisite: Excellent DMV Record
Concierge Services #CGOS
This Workshop teaches the student to act as the ambassador for the hotel. Students learn the concierge desk is the place to go for the “special requests” and staff has insight on the best of the best in the city, and the concierge must to be able to provide guests with information on local attractions, night life, and travel and transportation resources.
Food Service (Banquets) #BQ06
This workshop is designed to teach students the skills required to become proficient in serving food and beverages in banquets or restaurants settings. Students are taught the correct way to set tables, serve food and beverages, as well as the proper way to bus tables. Training focuses on Service, Safety, and Sanitation... Includes food handlers card.
Fine Dining #FDOS
This Workshop is designed for students to gain the knowledge and skills that ensure excellent service and guest’s satisfaction. In addition to the above, students learn about menu development, various serving styles and procedures for special events or cuisine.
Students receive Certification of Completion issued by the Hospitality Educational Institute, Lansing Michigan upon successfully completing and graduating the course.
All students must qualify for financial aid. Check with our staff for information on where to apply.
Call (619) 527-0457 for information on enrolling in our classes.
EMPLOYERS WHO HAVE HIRED SDHI STUDENTS |
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Manchester Grande Hyatt regency, Double tree, Embassy suites on harbor drive , San Diego Marriott and Marina, San Diego Convention Center, Town and Country Convention center & Resort, US Grant Hotel, Bahia Resort, Catamaran Hotel, Dana Inn, Elephant Pub, Residents Inn formally known as Clarion, Glorietta Bay Inn, Hilton Resort, Loews Coronado Bay, Travel lodge in mission valley, and Ocean Park Inn |
